How It Works
The lead recovery engine explained.
LeadFixes captures, responds to, qualifies, follows up with, books, organizes, tracks, analyzes and reactivates your leads — all from one operating platform.
Every lead enters LeadFixes automatically
Incoming leads arrive from missed calls, web forms, supported integrations, advertising platforms, or manual imports. LeadFixes captures each one instantly and makes it visible in the Leads area so nothing slips through.
- ✓Missed calls
- ✓Web forms & webhooks
- ✓Google Ads & Facebook
- ✓CRM imports
- ✓Manual entry
New leads receive a fast, configured response
As soon as a lead enters LeadFixes, the configured follow-up process begins. An automated SMS and email go out quickly — while the lead is still thinking about your service — so you never lose a job to a slow response.
- ✓SMS within 90 seconds of a missed call
- ✓Email follow-up fired automatically
- ✓Configurable message templates
- ✓Multi-touch sequences
AI keeps the conversation moving
LeadFixes AI handles the back-and-forth — answering questions, gathering information, and keeping leads engaged. Every conversation is visible in the Conversations area so your team can monitor activity, step in at any time, or take over the thread entirely.
- ✓AI responds to incoming messages
- ✓Human takeover available at any time
- ✓SMS and email threads in one view
- ✓Full conversation history
Useful information is collected during the conversation
As the conversation progresses, LeadFixes collects the information that matters — service needed, location, urgency, intent, and any other configured qualification criteria. Each lead builds a profile so your team knows exactly what they're working with.
- ✓Service type & scope
- ✓Location & availability
- ✓Urgency & timeline
- ✓Budget & intent signals
- ✓Lead score updated in real time
Qualified leads move toward a confirmed appointment
When a lead is ready, LeadFixes moves them toward booking. Appointment details are confirmed, automated reminders go out before the scheduled time, and the job lands on your calendar.
- ✓Appointment confirmation via SMS
- ✓24-hour and 1-hour reminders
- ✓Calendar visibility for your team
- ✓Reduces no-shows
Every opportunity is organized in the pipeline
The LeadFixes pipeline gives your team a clear view of where every lead stands — from first contact through to won or lost. Stages move as leads progress so nothing gets forgotten and your team always knows what needs attention.
- ✓Visual pipeline with drag-and-drop stages
- ✓New → Contacted → Qualified → Booked → Won
- ✓Filter and sort by source, service, or status
- ✓Full lead history on every record
Automations keep following up so you don't have to
Not every lead responds immediately. Automations continue the follow-up process in the background — re-engaging leads that go quiet, sending reminders, and running multi-touch sequences — all without manual effort from your team.
- ✓No-response follow-up after 24 hours
- ✓Estimate follow-up sequences
- ✓Appointment reminder automations
- ✓Configurable triggers and timing
Performance is visible across the entire operation
The Overview and Analytics areas show what's happening across your lead operation — new leads, pipeline movement, booked appointments, conversion rates, lead sources, and recovered revenue. Everything is tracked so you can see what's working.
- ✓Lead volume and source breakdown
- ✓Pipeline conversion rates
- ✓Booked appointments and revenue
- ✓Response time and engagement metrics
Dormant leads become new opportunities
Older leads, sent estimates, and contacts that never converted don't have to stay cold. Reactivation campaigns let you organize these leads into targeted outreach — creating new conversations from your existing database without spending on new advertising.
- ✓Target leads by age, status, or service type
- ✓Personalized reactivation messages
- ✓Track replies, qualifications, and appointments
- ✓Recover revenue from your existing database
Every lead, conversation, follow-up, appointment and recovered opportunity is managed from one LeadFixes dashboard.
No switching between tools. No leads falling through the cracks. Every stage of the process — from first capture to reactivation — lives in a single operating platform built for home service businesses.
See it in action
Book a demo and we'll walk you through the full LeadFixes workflow live.